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Case study · Education

A county-wide student services platform

Registration and service requests for multiple school districts moved onto one Salesforce platform.

ClientUS county office of education
IndustryEducation
ProductsEducation Cloud, Experience Cloud
Headline result35%less manual intake time
The challenge

Student registrations and service requests across several districts were handled on paper and in spreadsheets, with no county-level reporting.

What we did
  • High-level solution architecture across districts
  • LWC screens and public site forms for registration and requests
  • Apex and Flows for large events and recurring service scheduling
  • Data model for student progress and service metrics
Results
  • Manual intake processing time cut by 35%
  • County-level reporting on service delivery
  • One platform shared by multiple districts
Technology
ApexLWCFlowSalesforce SitesReports & dashboards

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